Customer Service Representative Recruitment at Tempkers: This is to inform the general public that Tempkers offers Job in the area of Customer Service. See, application deadline,work level,job specialization,job location,job type and method of application below!
JOB SUMMARY BELOW
- Company: Tempkers
- Deadline Date: 1st July, 2022
- Specialization: Customer Service
- Work Level: Experienced (Non-Manager)
- Job Type: Full-Time
- Experience: 3-5 years
- Location(s): Abuja
Job/Company Description:
Tempkers Limited is a Human Resource Company with a focus to help CEOs and Executives build a profitable business by recruiting and retaining valuable Staff.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Abuja
Employment Type: Full-time
Job Description
- Welcoming clients in the company’s premises and answering the phone (or mails).
- Follow-up of customer experience.
- Providing an impeccable service to clients in order to retain them.
- Answering questions, suggestions, remarks from clients.
- Receiving and dealing with customer claims.
- Answer incoming telephone and email inquiries from prospective and existing customers.
- Helps resolve complicated customer complaints.
- Assist customers with billing inquiries and payments.
- Check account status for customers.
- Answer product questions/Make product recommendations.
- Inform customers of current promotions or special sales.
- Communicates any problems or issues to management for resolution.
Requirements
- Candidates should possess a Bachelor’s Degree qualification.
- 2 – 5 years of work experience.
- Excellent Customer Service skills.
- Ability to manage multiple priorities and respond in a timely manner to request.
- Previous customer service experience is a plus, but not required.
- Ability to work in a fast-paced environment and collaborate effectively as a team member.
- Ability to communicate at all levels with internal/external clients by phone and email.
- Proficiency in Microsoft Office (e.g. Word, Excel, and Power Point).
Salary
N50,000 – N70,000 monthly
Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job position as the subject of the mail.
